Terms of service

Welcome to salequotient.com. By accessing or purchasing products from our website salequotient.com, you agree to be bound by the following terms and conditions. Please read these Terms of Service carefully before using our services. If you do not agree with any part of these terms, you should not use our website.

1. General Terms

By using this website, you confirm that you are at least the age of majority in your jurisdiction or have given consent for any minor dependents to use this site.
salequotient.com reserves the right to update or modify these Terms at any time. Changes will be posted on this page, and your continued use of the site will constitute acceptance of these changes.

2. Currency and Payment

All products are priced in USD by default.
Customers may select from multiple currencies during checkout, subject to availability.
Accepted payment methods include major credit cards, PayPal, and other payment gateways available at checkout.

3. Billing Information

Customers must provide accurate and complete billing information to process orders successfully.
We are not responsible for any additional fees or exchange rates applied by your bank or payment provider.

4. Order Processing and Shipping

Orders are typically processed within 1-3 business days.
Shipping times range from 7-15 business days, depending on the shipping method selected and the destination.
Shipping costs and available shipping regions will be displayed during checkout.

5. Taxes and Duties

Prices listed on our website do not include local taxes, import duties, or customs fees, which may apply to international orders.
Customers are responsible for paying any applicable taxes and duties upon receipt of the order.

6. Product Information and Pricing

We strive to ensure that product descriptions, pricing, and availability are accurate. However, salequotient.com cannot guarantee that all information is free from errors.
We reserve the right to correct errors or update information at any time without prior notice.

7. Returns and Refunds

Customers may request a return within 30 days of receiving their order. Items must be unused, in their original packaging, and accompanied by proof of purchase.
Refunds will be processed within 7 business days after receiving the returned item, but delays may occur due to banking processing times.

8. Refund Processing Time

While we process refunds promptly, actual times for refunds to appear in your account may vary depending on factors such as:
- Bank processing times.
- Credit card company policies.
- Public holidays or weekends affecting banking operations.

9. Cancellations

Orders can be canceled within 24 hours of being placed if they have not yet been processed.
If an order has already been shipped, you will need to follow our return policy for a refund.

10. Intellectual Property Rights

All content on salequotient.com, including text, graphics, images, and logos, is the intellectual property of salequotient.com or its licensors.
You may not reproduce, distribute, or use our content without express written permission.

11. User Accounts

Customers are responsible for maintaining the confidentiality of their account login information.
salequotient.com reserves the right to terminate or suspend accounts if unauthorized or fraudulent activity is detected.

12. Limitations of Liability

salequotient.com is not liable for any direct, indirect, or incidental damages resulting from the use of our website, services, or products.
In no event shall our total liability exceed the amount paid for the purchased product.

13. Governing Law

All the items above are organized and regulated under the laws of Singapore.
Any disputes arising from or relating to these Terms of Service will be governed by the laws of Singapore and handled by the courts of Singapore.

14. External Links

salequotient.com may contain links to third-party websites that are not affiliated with us. We are not responsible for the content or privacy practices of these external sites.
We recommend reviewing the terms and conditions of any third-party sites you visit.

15. Promotions and Discounts

From time to time, salequotient.com may offer promotions or discount codes. These offers are subject to their own terms and cannot be combined with other promotions unless explicitly stated.
All promotions are available for a limited time and may be discontinued without prior notice.

16. Force Majeure

salequotient.com is not liable for delays or failure to fulfill orders caused by circumstances beyond our control, such as natural disasters, strikes, pandemics, or government regulations.

17. Fraud Prevention

We reserve the right to refuse or cancel any orders suspected of fraudulent activity or unauthorized payments.
If your order is flagged for fraud, we may contact you to request additional verification.

18. Shipping Issues

salequotient.com is not responsible for delays caused by shipping carriers, customs clearance processes, or issues related to incorrect shipping addresses provided by the customer.
Lost or stolen packages after delivery are the responsibility of the customer.

19. Customer Support

For any inquiries, concerns, or support related to your order or our services, please contact us at hlp@salequotient.com.
Our customer service team will respond to your queries within regular business hours.

20. Changes to These Terms

We reserve the right to update or modify these terms at any time. Any changes will be posted on this page, and your continued use of the website after changes are posted constitutes your acceptance of the updated terms.

Conclusion

Thank you for choosing salequotient.com. By using our website and services, you agree to the terms outlined above. If you have any questions or require further clarification, feel free to reach out to us at hlp@salequotient.com. We appreciate your business and look forward to serving you.